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State and local government officials are not unfamiliar with liability lawsuits due to a variety of factors, especially when it involves unmaintained infrastructure and hazardous roadways. It can become costly, and not just monetarily — safety issues are not only a public inconvenience, but they can prove to become dangerous due to inaction. There is also public trust at stake; cities that conduct maintenance and improvements to physical infrastructure and public-facing servi

Agentic AI has grown, and now we are seeing AI agents integrated into businesses among many different industries. These agents have shown how AI has evolved from simply answering questions to autonomously executing multi-step business workflows. Agentic AI is not only enabling large companies to boost their productivity and efficiency, but it is allowing smaller businesses to remain competitive as well. Our AI solutions have empowered businesses of all sizes to ride the path

Many AI policies govern how to utilize AI in a safe and responsible manner. However, it is slightly less common to see a list of ways not to use AI. Prohibited uses vary from organization to organization across different industries around the world. In the United States, county leadership and technology executives are consistently reviewing and updating their AI policies to account for new advancements and necessary safeguards against bias and data leaks. AI policies are a c

Cybersecurity is a top priority for state and local governments. An effective strategy incorporates practices for preventing cyber attacks — training, multi-factor authentication, firewalls, updating software, and backing up data. However, it should also focus on what to do should a cyber attack occur; professional cyber criminals have found their way through even the most thorough protections, emphasizing the need for a robust incident response plan (IRP). Technology is evol

Google has unveiled the biggest change to Search in over 25 years—and it is powered by AI. The latest news for the tech giant was announced recently regarding a transformation to the traditional Search box, which many notice now contains options to utilize AI to enhance your search experience. There have been mixed reactions to this development, and many Google users have decided to switch to different search engines that allow you to opt out of using AI. DuckDuckGo reported

Technology in the public sector exists to boost operations and provide top-of-the-line services for residents and businesses. In recent times, we have seen advancements in tech go beyond expectations to transform a variety of features for the better. 311 and 911 call centers are crucial aspects of local government services — operating in the most efficient manner possible to ensure those in need of assistance are taken care of. However, sometimes the influx of calls to both

AI-powered robots and other physical AI advancements are being integrated into societies across the globe, and there are many discussions surrounding different factors of these feats. In a previous blog, we discussed what physical AI is, as well as its benefits and potential challenges. When it comes to AI ethics and morals, it is important to address human oversight in AI’s integration with robotics. The main difference between robots and any other type of AI tool or system

Public works services such as construction sites and road work zones are among those that are transforming operations with the power of advanced technology and artificial intelligence. Being a part of road work sites puts workers in dangerous situations, due to not only the heavy machinery, but to the risk of potential distracted driver incidents. Implementing technology into these construction zones has the potential to greatly improve coordination as well as enhance safety